Procuring information technology services – too much choice?

Sourcing equipment and contracting for services in the information technology (I.T.) field is becoming a minefield for the uninitiated. What has changed? It's not just about buying hardware, software licenses and peripherals, now it’s also about the outsourcing of key managed services and integrating telecommunications. I.T. managers have been experiencing a sea change in their areas of responsibility - adding functions that did not exist ten years ago – we can blame the digital revolution. It is clear that, based on the sheer breadth of commodities and services in this spend category and the values involved, there is a need for dedicated resources to support the I.T. procurement activity.

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